Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in public areas

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Poolside snack bar

A la carte restaurant

Picnic area/ Tables

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The exclusive 5-star Eurostars Hacienda Vista Real Hotel offers quick access to Nuestra Senora del Carmen Catholic Church, Chankanaab Park and Casa Cenote. Behind the contemporary facade of Eurostars Hacienda Vista Real Hotel lies Italian interior.

Located in a tourist area with bars, nightclubs and restaurants, guests will see why Eurostars Hacienda Vista Real Hotel is admired by many tourists. The property is set a 20-minute stroll from Playa del Carmen center.

The hotel enjoys a great location within 55 minutes' drive from Cancun International airport.

Rooms

Eurostars Hacienda Vista Real Hotel offers 77 rooms fitted with a writing table, a private balcony, Wi-Fi, a microwave and a safe for a comfortable stay in Playa del Carmen. The guestrooms look out on the garden. They are equipped with an oven, kitchenware and coffee/tea makers.

Eat & Drink

The traditional restaurant serves Mexican dishes. Guests can try refreshing drinks in the poolside bar.

All visitors are offered a full breakfast for a fee. 

Services

Eurostars Hacienda Vista Real Hotel caters to the needs of guests providing a hairdresser, a lift and parking as well as a photocopier and a business centre.

Relax

On-site treatments include reflex massage and steam baths. The hotel offers a jogging track, a fitness center and a gym available on site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2006.  Number of rooms:   77.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Florist/Flower shop
  • Currency exchange
  • Beauty salon
  • Bicycle storage
  • Exterior corridors
  • No elevators
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Golf course
  • Jogging track
  • Fitness center

Services

  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Doctor on call
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Sofa bed
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • Dining table

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Self-catering

  • Microwave

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Cable/ Satellite television
  • Hi-Fi
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • One child may stay at the price of USD 20 per person per night in an extra bed. 
  • All children under the age of 3 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Studio Standard
Check Prices
— Less information+ More information

Standard Studios consist of two double beds in a separate bedroom, a separate living and dining areas, fully-equipped kitchen and a bathroom with a separate shower and tub or shower/tub combination; may have jetted tub (not guaranteed). Includes bathrobes, two televisions, and a DVD player as well as wireless Internet access for a surcharge. Views of the golf course and balcony.

Ambassador Suite
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— Less information+ More information

The Ambassador Suite features one bedroom with two double beds, a large living room with three leather sofas, a large kitchen and eating area, and a balcony.
Ideal Suites for 4 persons, families, groups of friends, etc.

Royal (up to 6 PAX)
Bed type: 1 Single bed
Check Prices
— Less information+ More information

A luxurious two-room suite perfect for families. The master bedroom has a king-size bed and the secondary bedroom has two double-beds and a sofa-bed. The spacious living area is appointed with Italian leather sofas and authentic Mexican artwork. The two patios overlook the golf course, pool and gardens. Ideal for groups of friends and families.

How to reach hotel

hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Eurostars Hacienda Vista Real Location

Legend
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  • Airports
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  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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  • General

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Route Planner
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What's nearby

Popular areas

  • City Center - 1.6 km

Places of interest

  • Terminal foránea de autobuses ADO - 2.0 km
  • Plaza Quinta Alegria - 2.1 km
  • Kool Beach Club - 2.7 km

Convention centers

  • 5th Avenue - 3.8 km

Monuments and Landmarks

  • Disabled-friendly beach - 1.4 km
  • ADO International Bus Station - 1.4 km
  • 28 de Julio Square - 1.8 km
  • Church of Guadalupe - 4.1 km

Galleries

  • Mahi Golf Course - 1.1 km

Marina

  • Playa del Carmen Maritime Terminal - 1.3 km

Local attractions

  • Riviera Art Gallery - 2.1 km
    20th Street between 5th Av. & 10th Av., Playa del Carmen
  • Temazcal Natura - 4.1 km
    Monte de los Cibeles, Playa del Carmen
  • Cenote Santa Cruz - 4.6 km
    Akumal, Akumal
  • Sian ka'an Jeep Tour Expedition - 4.1 km
    Monte de los Cibeles, Playa del Carmen
  • Casa Cenote - 4.2 km

Near the hotel

  • Xaman Ha Aviary - 1.1 km
    Paseo Xaman-Ha, Playa del Carmen
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of rooms:
      77

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge

    Hotels nearby
    Cities nearby

    Eurostars Hacienda Vista Real Reviews

    Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

    Average guest rating

    7.2out of 10
    Very good
    Based on 44 reviews

    Guest reviews

    • Older travelers
      3.8

      The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

      Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

    • Family with children
      10.0

      It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

    • Older travelers
      10.0

      Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

      The first studio was too dark

    • Family with children
      10.0

      Personel attention, atractive views, value for money.

      After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

    • Older travelers
      7.4

      We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

      The beds are very, very hard and in the kitchen the stove did not work.

    • Older travelers
      7.4

      The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

      3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

    • Couple
      5.4

      The Suite was a good size and comfortable.

      The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

    • Couple
      10.0

      This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

      The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

    • Group of friends
      10.0

      The place is gorgeous. We had a great room and excellent experience. Will return for certain.

      Location is very good but not ocean-side.

    How to reach hotel

    hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
    Show big map »

    Hotel Address:

    Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

    Get directions
    City Center
    • Playa del Carmen
      1.7 km
    Airports
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2006
    • Number of rooms:
      77

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

    According to guest reviews, the hotel has been rated as
    Best Family Hotels in Mexico

    Use Badge