Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Snack bar

Picnic area/ Tables

Lobby bar

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The exclusive 5-star Eurostars Hacienda Vista Real Hotel offers quick access to Nuestra Senora del Carmen Catholic Church, Chankanaab Park and Casa Cenote. Behind the contemporary facade of Eurostars Hacienda Vista Real Hotel lies Italian interior.

Located in a tourist area with golf courses, bars and nightclubs, guests will see why Eurostars Hacienda Vista Real Hotel is admired by many tourists. The property is set a 20-minute stroll from Playa del Carmen center.

The hotel enjoys a great location within 55 minutes' drive from Cancun International airport.

Rooms

Eurostars Hacienda Vista Real Hotel offers 77 rooms fitted with a writing table, TV, wireless internet, a microwave and a safe for a comfortable stay in Playa del Carmen. The guestrooms look out on the garden. They are equipped with an oven, kitchenware and coffee/tea makers.

Eat & Drink

The traditional restaurant serves Mexican dishes. Guests can try refreshing drinks in the poolside bar.

All visitors are offered a full breakfast for a fee. 

Services

Eurostars Hacienda Vista Real Hotel caters to the needs of guests providing a hairdresser, a lift and a car park as well as a photocopier and a business centre.

Relax

Treatments include massage and steam baths. A jogging track, a fitness center and a gym are provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2006.  Number of rooms:   77.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • No elevators
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Exterior corridors
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course
  • Jogging track

Services

  • City shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Lobby bar
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • Ironing facilities
  • Sofa bed
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • One child may stay at the price of USD 20 per person per night in an extra bed. 
  • All children under the age of 3 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7 km
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Eurostars Hacienda Vista Real photos Exterior Hotel information
Classic Single Room
Bed type: 1 Single bed or Double bed or 2 Single beds
Size: 25 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard|Quarto Familiar 3 adultos + 1 criança

Room facilities
    Eurostars Hacienda Vista Real photos Exterior Hotel information
    Standard Suite
    Bed type: 1 Single bed or Double bed
    Check Prices
    — Less information+ More information

    Suite|Suite Standard

    Eurostars Hacienda Vista Real photos Exterior Hotel information
    Family Room
    Bed type: 1 Single bed or Double bed or Double beds
    Size: 95 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|Family Room - 4 Adults + 2 Children -> Non Refundable

    Room facilities
      Eurostars Hacienda Vista Real photos Exterior Hotel information
      Family Triple Room
      Bed type: Sleeping arrangements for 3 persons or 2 Single beds
      Size: 95 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Triple room with child extra bed (3-12 yrs)

      Room facilities
        Eurostars Hacienda Vista Real photos Exterior Hotel information
        Family Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Size: 95 m²
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Standard|Family Room Capacity 4

        Room facilities
          Eurostars Hacienda Vista Real photos Exterior Hotel information
          Deluxe Room
          Bed type: Double beds or 1 Single bed or Double bed
          Size: 95 m²
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Deluxe|Deluxe Double Room- Non Refundable

          Room facilities
            Eurostars Hacienda Vista Real photos Exterior Hotel information
            Deluxe Studio
            Size: 95 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Eurostars Hacienda Vista Real photos Exterior Hotel information
              Royal Single Room
              Bed type: 1 Single bed or Double bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Standard|Suíte Royal

              Room facilities
                Eurostars Hacienda Vista Real photos Exterior Hotel information
                Royal Suite
                Bed type: 1 Single bed or Double beds or Double bed
                Size: 120 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Suite|Royal Suite- Non Refundable

                Room facilities
                  Luxury Studio
                  Check Prices
                  — Less information+ More information

                  How to reach hotel

                  hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
                  Show big map »

                  Hotel Address:

                  Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710

                  Get directions
                  City Center
                  • Playa del Carmen
                    1.7 km
                  Airports
                  Hotel information
                  • Check-in:
                    from  3 pm
                  • Check-out:
                    until  11 am
                  • Year renovated:
                    2006
                  • Number of rooms:
                    77

                  Hotel Awards

                  MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

                  According to guest reviews, the hotel has been rated as
                  Best Family Hotels in Mexico

                  Use Badge

                  Eurostars Hacienda Vista Real Location

                  Legend
                  • Current hotel
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                  • Other hotels
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                  What's nearby

                  Popular areas

                  • City Center - 1.6 km
                  • 5th Avenue - 3.8 km

                  Places of interest

                  • Terminal foránea de autobuses ADO - 2.0 km
                  • Plaza Quinta Alegria - 2.1 km
                  • Kool Beach Club - 2.7 km

                  Monuments and Landmarks

                  • Disabled-friendly beach - 1.4 km
                  • ADO International Bus Station - 1.4 km
                  • 28 de Julio Square - 1.8 km
                  • Church of Guadalupe - 4.1 km

                  Golf courses and Country clubs

                  • Mahi Golf Course - 1.1 km

                  Marina

                  • Playa del Carmen Maritime Terminal - 1.3 km

                  Local attractions

                  • Riviera Art Gallery - 2.1 km
                    20th Street between 5th Av. & 10th Av., Playa del Carmen
                  • Temazcal Natura - 4.1 km
                    Monte de los Cibeles, Playa del Carmen
                  • Cenote Santa Cruz - 4.6 km
                    Akumal, Akumal
                  • Sian ka'an Jeep Tour Expedition - 4.1 km
                    Monte de los Cibeles, Playa del Carmen
                  • Casa Cenote - 4.2 km

                  Near the hotel

                  • Xaman Ha Aviary - 1.1 km
                    Paseo Xaman-Ha, Playa del Carmen
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Year renovated:
                      2006
                    • Number of rooms:
                      77

                    Hotel Awards

                    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

                    According to guest reviews, the hotel has been rated as
                    Best Family Hotels in Mexico

                    Use Badge

                    Hotels nearby
                    Cities nearby

                    Eurostars Hacienda Vista Real Reviews

                    Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

                    Average guest rating

                    7.2out of 10
                    Very good
                    Based on 44 reviews

                    Guest reviews

                    • Older travelers
                      3.8

                      The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

                      Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

                    • Family with children
                      10.0

                      It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

                    • Older travelers
                      10.0

                      Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

                      The first studio was too dark

                    • Family with children
                      10.0

                      Personel attention, atractive views, value for money.

                      After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

                    • Older travelers
                      7.4

                      We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

                      The beds are very, very hard and in the kitchen the stove did not work.

                    • Older travelers
                      7.4

                      The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

                      3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

                    • Couple
                      5.4

                      The Suite was a good size and comfortable.

                      The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

                    • Couple
                      10.0

                      This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

                      The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

                    • Group of friends
                      10.0

                      The place is gorgeous. We had a great room and excellent experience. Will return for certain.

                      Location is very good but not ocean-side.

                    How to reach hotel

                    hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
                    Show big map »

                    Hotel Address:

                    Xaman Ha Retorno III Lote 12-13 Pakal Fracc. Playacar, Playa del Carmen, Mexico, 77710

                    Get directions
                    City Center
                    • Playa del Carmen
                      1.7 km
                    Airports
                    Hotel information
                    • Check-in:
                      from  3 pm
                    • Check-out:
                      until  11 am
                    • Year renovated:
                      2006
                    • Number of rooms:
                      77

                    Hotel Awards

                    MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

                    According to guest reviews, the hotel has been rated as
                    Best Family Hotels in Mexico

                    Use Badge