Eurostars Hacienda Vista Real Hotel - Playa del Carmen

Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Eurostars Hacienda Vista Real Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Jogging track

 Spa and relaxation

Spa & wellness center

Solarium

Reflex massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Overview

In the Riviera Maya in the heart of the Yucatán Peninsula rises Hotel Hacienda Vista Real Resort and Spa. A luxury boutique hotel is faithful to the traditional Mexican style but with contemporary influence. It is located in Playa Carmen, a beautiful village in the middle of the Riviera Maya. This five-star hotel has an excellent golf course with 18 holes as well as the Vida Real Spa, a startling resort built with a Mayan pyramid design that offers all kinds of beauty and health treatments. The hotel’s 77 rooms have been meticulously decorated, using noble materials such as wood, marble and granite. The hotel has junior suite rooms with the capacity up to four people in two king size beds; suite rooms: one room with two king size beds and one room with another king size bed and a kitchen.

The hotel has an a la carte breakfast.

From Cancun International Airport, take the Cancun-Tulum Federal Motorway No. 307 heading South.

This hotel is definitely for the sophisticated traveler--someone who likes the experience of a Relais and Chateau or Four Seasons, but doesn't necessarily want to pay those prices.

Year renovated:   2006.  Number of rooms:   77.

Rooms

A luxury boutique hotel is faithful to the traditional Mexican style but with contemporary influence. The hotel’s 77 rooms have been meticulously decorated, using noble materials such as wood, marble and granite.

The hotel has the following rooms: standard room - two queen-size bed, superior room - two single beds, studio rooms - king bed, two single beds, one single bed and for three, deluxe room - king bed, two single beds and for three, apartments - two single beds, one single bed and for three as well as luxury apartments - Two single beds and or three.

Junior suite has the capacity up to four people in two king size beds; suite rooms: one room with two king size beds and one room with another king size bed and a kitchen.

Upgrade to a superior room is available upon request.

Dining options

The hotel has an a la carte breakfast.

There are some of the best restaurants ranging from cheap taco bar - $3 for three fried shrimp tacos - heavenly and expensive - $50 seafood meal for two with lobster tail, fish, shrimp, crab or conch that are beyond delicious.

All visitors are offered a full breakfast for a fee. 

Services

The hotel is a perfect place for people on business as it features a business centre with well-equipped rooms for conferences, events or conventions. There is a public internet terminal and a photocopier/fax.

Leisure

The hotel has an excellent golf course with 18 holes as well as the Vida Real Spa, a startling resort built with a Mayan pyramid design that offers all kinds of beauty and health treatments. At guests disposal there is also an indoor swimming-pool, gym and a lobby-bar.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Florist/Flower shop
  • Currency exchange
  • Hairdresser
  • Bicycle storage
  • Exterior corridors
  • No elevators
  • Wheelchair access

Guest Parking

  • Free public parking is possible on site.

Sports & Fitness

  • Golf course
  • Jogging track
  • Fitness center

Services

  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Laundry
  • Medical facilities service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness center
  • Steam bath
  • Solarium
  • Jacuzzi
  • Sun terrace
  • Garden area
  • Leisure/TV room
  • Reflex massage

Room view

  • Garden view
  • Golf view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Sitting area
  • Patio
  • Terrace
  • Sofa bed
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • Mirror

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Cable/Satellite television
  • Hi-Fi
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay free of charge when using existing bedding. 
  • One child may stay at the price of USD 20 per person per night in an extra bed. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    1.7km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2006
  • Number of rooms:
    77

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

A luxury boutique hotel is faithful to the traditional Mexican style but with contemporary influence. The hotel’s 77 rooms have been meticulously decorated, using noble materials such as wood, marble and granite.

The hotel has the following rooms: standard room - two queen-size bed, superior room - two single beds, studio rooms - king bed, two single beds, one single bed and for three, deluxe room - king bed, two single beds and for three, apartments - two single beds, one single bed and for three as well as luxury apartments - Two single beds and or three.

Junior suite has the capacity up to four people in two king size beds; suite rooms: one room with two king size beds and one room with another king size bed and a kitchen.

Upgrade to a superior room is available upon request.

Eurostars Hacienda Vista Real Studio StandardEurostars Hacienda Vista Real Studio StandardEurostars Hacienda Vista Real Studio StandardEurostars Hacienda Vista Real Studio StandardEurostars Hacienda Vista Real Studio StandardEurostars Hacienda Vista Real Studio Standard Studio
Studio Standard
Bed type: Double Bed or Double or Twin beds or 1 Single bed
Size: 25m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Standard Studios consist of two double beds in a separate bedroom, a separate living and dining areas, fully-equipped kitchen and a bathroom with a separate shower and tub or shower/tub combination; may have jetted tub (not guaranteed). Includes bathrobes, two televisions, and a DVD player as well as wireless Internet access for a surcharge. Views of the golf course and balcony.

Room facilities
    Eurostars Hacienda Vista Real Ambassador SuiteEurostars Hacienda Vista Real Ambassador SuiteEurostars Hacienda Vista Real Ambassador SuiteEurostars Hacienda Vista Real Ambassador SuiteEurostars Hacienda Vista Real Ambassador SuiteEurostars Hacienda Vista Real Ambassador Suite
    Ambassador Suite
    Bed type: Double Bed or 1 Single bed
    Size: 95m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    The Ambassador Suite features one bedroom with two double beds, a large living room with three leather sofas, a large kitchen and eating area, and a balcony.
    Ideal Suites for 4 persons, families, groups of friends, etc.

    Room facilities
      Royal (up to 6 PAX)
      Check Prices
      — Less information+ More information

      A luxurious two-room suite perfect for families. The master bedroom has a king-size bed and the secondary bedroom has two double-beds and a sofa-bed. The spacious living area is appointed with Italian leather sofas and authentic Mexican artwork. The two patios overlook the golf course, pool and gardens. Ideal for groups of friends and families.

      How to reach hotel

      hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        1.7km
      Airports
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Year renovated:
        2006
      • Number of rooms:
        77

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Eurostars Hacienda Vista Real Location

      Legend
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      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
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      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      What's nearby.

      The port station and bus station are rather close that is really good as it makes the access to other parts rather easy. In the hotel you are to play golf, attend the Vida Real Spa. Outside the hotel the guests could admire the beautiful streets of the village. You should also visit the Church of Guadalupe that is 4km away.

      Popular areas

      Places of interest

      • 28 de Julio Square - 1.8km
      • Terminal foránea de autobuses ADO - 2.0km
      • Church of Guadalupe - 4.1km

      Local Attractions

      • Riviera Art Gallery - 2.1km
        20th Street between 5th Av. & 10th Av., Playa del Carmen
      • Temazcal Natura - 4.1km
        Monte de los Cibeles, Playa del Carmen
      • Cenote Santa Cruz - 4.6km
        Akumal, Akumal
      • Sian ka'an Jeep Tour Expedition - 4.1km
        Monte de los Cibeles, Playa del Carmen
      • Casa Cenote - 4.2km

      Near the hotelNear the hotel

      • Xaman Ha Aviary - 1.1km
        Paseo Xaman-Ha, Playa del Carmen

        Getting there.

        It is located in Playa Carmen, a beautiful village in the middle of the Riviera Maya. The port station Playa del Carmen Maritime Terminal is within 1.5km and the bus stop Terminal foránea de autobuses ADO is only 1.9km away. The square 28 de Julio Square is only1.8km from the hotel.

        Getting around.

        From Cancun International Airport, take the Cancun-Tulum Federal Motorway No. 307 heading South. The port station Playa del Carmen Maritime Terminal is within 1.5km and the bus stop Terminal foránea de autobuses ADO is only 1.9km away. Besides, taxis are always available

        For those who travel by plane there is a service of a shuttle bus from and to the airport that will make your travel faster and more comfortable. You can rent a car and go wherever you want. The hotel also offers a field for guests to park cars in.

        Hotel - Beach transfer is for free.

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2006
        • Number of rooms:
          77

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Hotels nearby
        Iberostar Tucan
        5 stars
        2km
        Cities nearby

        Eurostars Hacienda Vista Real Reviews

        Guest reviews are submitted by our customers after their stay at Eurostars Hacienda Vista Real

        Average guest rating

        7.2out of 10
        Very good
        Based on 43 reviews

        Rating by category:

        Location
        10.0
        Value
        3.0
        Dining
        8.0

        Individual guest reviews

        • Older travelers
          3.8

          The architecture of a "Hacienda" style hotel made it seem quaint and inviting. Breaskfast food was made to order or buffet style and delicious.

          Filthy dirty floors in the hotel room; no clock(took 6 calls and 3 days before we received one that didn't work and then one that worked); no top sheet on your bed; stained towels; stained bed comforters; hairdryer didn't work; ants on the table where you eat by the pool; over 100 small tiles missing on the pool floor; waterfall doesn't work; building is need of repairs; very thin walls; slow guest services; toilet seat didn't fit; needed to hold toilet handle down to flush;

        • Family with children
          10.0

          It is very nice designed giving you at home feeling. You will find that this hotel cares details of each decolation and design, it is beautiful place ! We were 2 adults and 1 young child (18 months old baby), and no reglet to stay Vista Real. The hotel is in secured complex so it is safe and staffs are kind and very relaxing so it is the best place to end of your crazy mexico trip or even you can tavel based on this hotel. We difinitely will go back to this hotel again when we visit this area in the future. Highly recommended.

        • Older travelers
          10.0

          Firstly I have booked a studio for 3 days then I booked another one for 1 month. The staff is great, the position is just perfect if you want to stay away from the town but not far away from it. Having your breakfast ner the swimming pool in front of the golf court and the little lake, surrounded by birds, tourtles, lizards and sometimes coatis is just perfect.

          The first studio was too dark

        • Family with children
          10.0

          Personel attention, atractive views, value for money.

          After 3:00 pm Hotel suggest good food in the breakfast but depends on external suppliers for food after 3 pm. SPA and other kind of atractions not available at the moment.

        • Older travelers
          7.4

          We had a one bedroom suite with living/dining room and kitchen. The furniture in the living room was comfortable.

          The beds are very, very hard and in the kitchen the stove did not work.

        • Older travelers
          7.4

          The hotel is located away from the city & the beach. The only transportation way is to use a taxi. For golf it is maybe excellent.

          3 of 6 days of our stay was the pool unusable for cleaning. Walking to the city took about 40 minutes....

        • Couple
          5.4

          The Suite was a good size and comfortable.

          The location was a bit out of the way. The pool was lovely but there was very little room around it to sunbathe as the breakfast tables were left laid up all day. The room was not really cleaned, beds were made and the sink was wiped but no other cleaning done. Our balcony was covered in droppings. The hotel is a bit tired and could do with some care and attention.

        • Couple
          10.0

          This hotel was excellent and exceptional value for money. The location was perfect for a quiet retreat and was approx. 2 miles from the main 5th Avenue area. The staff were fantastic and the breakfast service was great. The actual room was very spacious and the bed was comfy. It was cleaned daily and air conditioning included in the price was a bonus. The hotel has a partnership with Indigo Beach Club, where guests can access free sun loungers on the beach - the Beach Club was lovely and we took advantage of this offer alomst daily. I would highly reccommend the Vista Real.

          The minor element was ants around the pool area - which I appreciate can't be helped. After a number of bites, we decided to visit the beach rather than staying at the pool

        • Group of friends
          10.0

          The place is gorgeous. We had a great room and excellent experience. Will return for certain.

          Location is very good but not ocean-side.

        How to reach hotel

        hotel Eurostars Hacienda Vista Real Hotel - Playa del Carmen Playa del Carmen location
        Show big map »

        Hotel Address:

        Paseo Xaman Ha Ret 3, Playa del Carmen, Mexico, 77710

        Get directions
        City Center
        • Playa del Carmen
          1.7km
        Airports
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2006
        • Number of rooms:
          77

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedPlaya del CarmenEurostars Hacienda Vista Real

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge